UNIQUE JOB (GR6) – Housing & Conferences
To supervise the daily operation of Conferences and Accommodation
services. Duties include: checking in and out guests including
verifying information and collecting payment of
room and miscellaneous charges; balancing cash and
receipts; providing change for floats; training
Customer Service Representatives and monitoring performance;
addressing guest complaints, consulting with and forwarding on any
extraordinary problems to management; initiating Standard
University Emergency Procedures when necessary and promoting guest
safety and satisfaction; assisting guests; providing information
concerning conferences, public services and tourism to guests;
handling and maintaining control of keys; reporting and recording
daily maintenance requirements in order to maintain quality and
appearance of facilities; monitoring and completing daily
communication by maintaining log books, writing memos and
completing Shift Activity Reports; typing reports or letters; and performing
other related duties.
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