Access Services Librarian

by ILS Careers Feed on January 29, 2014

in University Jobs

State: Texas
The Mary Couts Burnett Library at Texas Christian University seeks a creative, energetic and process-oriented Access Services Librarian to manage the staff and operations for a new offsite, high-density shelving facility. The Library will be moving a large portion of the collections to this new facility and will be implementing a new service model and workflows including scanning and document delivery services and daily courier deliveries of materials to the main campus Library.

Job Responsibilities:
• Ensures efficient material fulfillment to library patrons by scheduling, supervising, and participating in daily operations; troubleshooting and resolving operational issues.

• Enables staff to provide superior customer service by providing and reporting technology support and equipment issues; recommending technology and equipment enhancements; conduct periodic review to recommend access policies and establish procedures

• Facilitates flow of materials by consulting with supervisor and colleagues to resolve workflow issues; prioritizing assigned tasks based on departmental needs; recommending process improvements

• Supervises library specialists by training and mentoring; advising and answering questions; writing and implementing procedures; appraising job results through performance evaluations

• Contributes to library internal communication by serving on committees, task forces, and teams, as assigned

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications

• Some nights and weekends may be required

Job Requirements:
• ALA accredited Masters in Library Science

• 3 years of library experience including 1 year in a supervisory capacity

• background in using an integrated library system and OCLC

• ability to foster and manage change in a fast-paced environment and manage multiple administrative tasks simultaneously

• ability to apply leadership, management and interpersonal techniques that encourage teamwork

• ability to work in a team environment and develop and maintain productive collaborative relations

• knowledge of information and bibliographic management systems and their application to access and user services

• knowledge of customer service techniques and ability to improve service to library users

• knowledge of copyright and fair-use practices in an academic environment

Desired skills and experience:
• Previous employment in an Interlibrary Loan department, high density shelving operations and/or a Circulation department

Texas Christian University is a private, doctoral granting university with an enrollment of about 9,500 students. The Mary Couts Burnett Library has a full time staff of 60, and a collection that includes over 2 million books and audio-visual materials and over 75,000 current journals, electronically and in paper. Located 45 miles west of Dallas, Fort Worth has a population of over half a million and is home to internationally recognized museums, numerous performing arts organizations, a vibrant downtown with an active night life, and two national historic districts.

Information on benefits is available on the TCU Human Resources web site at: http://www.hr.tcu.edu/ Submitted on 2013-08-27

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